Privacy Policy

Effective Date: 2025.01.01
Last Updated: 2026.09.01

1. Introduction

Welcome to MB Wargamer (“we”, “our”, or “us”).

We are committed to protecting your personal data and respecting your privacy in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit vtes.lt, purchase event tickets, register for or participate in our events.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

MB Wargamer

Company code: 305638789
EU VAT: LT100013455814
IBAN: LT477300010165045389, AB Swedbank

🏢 Address: Šv. Stepono 5, Vilnius, Lithuania 01139
📧 Email: privacy@wargamer.lt
🌐 Website: www.wargamer.lt

If you have any questions about this Privacy Policy or how we process your personal data, please contact us at the above email address.

3. What Personal Data We Collect

a. Data You Provide Voluntarily

We may collect and process the following personal data that you provide directly:

  • Name and surname
  • Email address
  • Phone number
  • Billing and payment information (processed securely by third-party payment providers)
  • Event registration and participation information
  • Communication content, such as customer service messages or emails

b. Data Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and general location (city/region)
  • Browser type and version
  • Device type and operating system
  • Pages visited, duration of visit, and interaction data
  • Cookies and similar technologies (see Section 8)

c. Data from Third Parties

We may receive limited personal data from third-party platforms and service providers (e.g., Stripe, PayPal, Eventbrite) where necessary to confirm and manage your ticket purchase, registration, or payment.

4. Legal Basis for Processing

We process your personal data on the following legal bases, as defined by Article 6 GDPR:

Purpose Legal Basis
Processing and fulfilling ticket orders Performance of a contract (Art. 6(1)(b))
Sending order confirmations and event updates Performance of a contract (Art. 6(1)(b))
Providing customer support Legitimate interest (Art. 6(1)(f))
Sending marketing communications Consent (Art. 6(1)(a))
Complying with accounting, tax, and legal obligations Legal obligation (Art. 6(1)(c))
Website security and necessary technical monitoring Legitimate interest (Art. 6(1)(f))
Event photography, general event filming, documentation, and event coverage Legitimate interest (Art. 6(1)(f)), where applicable
Individually focused promotional content Consent (Art. 6(1)(a)), where required

You may withdraw your consent at any time by contacting us at privacy@wargamer.lt. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. How We Use Your Personal Data

We use your information to:

  • Process ticket purchases and event registrations
  • Send booking confirmations, event details, and important updates
  • Organize and administer tournaments and other events
  • Provide customer assistance and technical support
  • Improve our website, services, and event experiences
  • Document, report on, photograph, film, and broadcast our events
  • Maintain records for tax, accounting, and compliance purposes

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

6. How We Share Your Data

We only share your personal data where necessary and in accordance with applicable data protection requirements.

This may include sharing data with:

  • Payment processors (e.g., Stripe, PayPal)
  • IT and hosting providers
  • Event registration and ticketing providers
  • Authorized photographers, videographers, streaming providers, and media partners, where applicable
  • Professional advisers, where necessary
  • Legal or public authorities, where required by law

Third-party processors acting on our behalf are required to process personal data in accordance with our instructions and applicable confidentiality and data protection requirements.

We never sell or rent your personal data.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal obligations.

Depending on the type of data, this may include:

  • Ticket and event registration information: for as long as reasonably necessary to administer the event and handle subsequent inquiries or disputes
  • Transaction, accounting, and tax records: for the period required by applicable Lithuanian and EU legislation
  • Customer communications: for as long as reasonably necessary to resolve the relevant matter
  • Photographs and event recordings: for as long as they remain relevant for documentation, archival, reporting, or legitimate promotional purposes, subject to applicable data protection rights

When personal data is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, enhance functionality, and analyze website traffic.

Cookies may be categorized as:

  • Essential cookies: Required for website functionality, security, ticket purchasing, and checkout
  • Functional cookies: Used to provide additional website functionality
  • Analytics cookies: Help us understand website usage and performance
  • Marketing cookies: Used for advertising or marketing purposes where applicable and where the required consent has been obtained

Non-essential cookies requiring consent will only be used where the necessary consent has been obtained.

You can manage your cookie preferences through the cookie settings available on our website and, where applicable, through your browser settings.

For detailed information about the cookies we use, please see our Cookie Policy.

9. International Data Transfers

Some of our service providers, online platforms, social media platforms, streaming services, or their infrastructure may be located outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we take appropriate measures to ensure that the transfer complies with applicable data protection law. Such transfers may rely on:

  • An adequacy decision adopted by the European Commission;
  • Standard Contractual Clauses (SCCs) approved by the European Commission; or
  • Other legally recognized safeguards or transfer mechanisms.

Please note that photographs, videos, or live streams made publicly available on the internet may be accessible globally.

10. Photography, Video Recording, and Live Streaming at Events

By attending an event organized by MB Wargamer, participants acknowledge that photography, video recording, audio recording, and live streaming may take place during the event.

Photographs, video footage, audio recordings, and live broadcasts may include participants, spectators, organizers, judges, staff, and other persons present at the event.

Such material may be captured by MB Wargamer, event organizers, authorized photographers or videographers, media representatives, event partners, or streaming personnel.

Event recordings and images may be:

  • Broadcast or streamed live on the internet;
  • Published on vtes.lt, wargamer.lt, and other websites operated or used by the organizers;
  • Published on social media platforms, video-sharing platforms, streaming services, and other online resources;
  • Used for event coverage, reporting, documentation, and archival purposes;
  • Used to promote MB Wargamer events, including current and future events;
  • Included in photographs, videos, interviews, tournament coverage, highlights, promotional materials, and similar event-related content.

By registering for and attending an event, participants acknowledge and accept that they may appear incidentally or as part of a crowd, tournament table, award ceremony, interview, event broadcast, live stream, or other event-related photograph or recording, and that such material may be made publicly available on the internet.

Where photography, filming, or streaming is necessary for documenting, reporting on, or promoting an event, MB Wargamer may process such material on the basis of its legitimate interests under Article 6(1)(f) GDPR, taking into account the rights, interests, and reasonable expectations of event participants.

Where required by applicable law, separate consent may be requested for photographs, interviews, recordings, or other material that focuses specifically on an identifiable individual and is intended primarily for advertising, testimonials, commercial promotional campaigns, or similar purposes.

Participants who do not wish to be intentionally photographed, interviewed, or individually featured in promotional materials should inform the organizers at privacy@wargamer.lt or contact event staff at the venue.

We will take reasonable steps to respect such requests where practicable. However, it may not always be possible to exclude individuals from wide-angle photographs, crowd scenes, tournament coverage, background footage, award ceremonies, or live broadcasts.

Participants should be aware that live streams and other material published online may be viewed, shared, embedded, reposted, downloaded, or otherwise distributed by third parties beyond the direct control of MB Wargamer.

Requests concerning photographs or recordings published directly by MB Wargamer may be submitted to privacy@wargamer.lt. Each request will be assessed in accordance with the GDPR and other applicable law.

11. Your GDPR Rights

Under the GDPR, you may have the following rights regarding your personal data:

  • Right of access – Obtain information about the processing of your personal data and a copy of your data
  • Right to rectification – Correct inaccurate or incomplete personal data
  • Right to erasure (“right to be forgotten”) – Request deletion of your personal data where the applicable legal requirements are met
  • Right to restriction – Request that the processing of your personal data be restricted in certain circumstances
  • Right to data portability – Receive certain personal data in a structured, commonly used, machine-readable format and, where applicable, transmit it to another controller
  • Right to object – Object to processing based on legitimate interests and to processing for direct marketing purposes
  • Right to withdraw consent – Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us at privacy@wargamer.lt.

We will respond to your request without undue delay and generally within one month, as required by the GDPR. This period may be extended where permitted by law for particularly complex or numerous requests.

You also have the right to lodge a complaint with the State Data Protection Inspectorate of Lithuania (Valstybinė duomenų apsaugos inspekcija – VDAI) or another competent EU supervisory authority.

12. Data Security

We use appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.

These measures may include:

  • Secure encrypted connections (SSL/TLS)
  • Restricted internal access to personal data
  • Secure payment gateways
  • Access controls and authentication measures
  • Regular system monitoring and updates
  • Appropriate organizational procedures

While we take reasonable precautions to protect personal data, no online system or method of electronic storage or transmission can be guaranteed to be completely secure.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, technical, or business changes.

The updated version will be published on our website together with a revised “Last Updated” date.

Where changes materially affect how we process personal data, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically.

MB Wargamer
Company code: 305638789
EU VAT: LT100013455814
Šv. Stepono 5, Vilnius, Lithuania 01139
privacy@wargamer.lt
www.wargamer.lt